Industry Solutions / Health Plans

Member Engagement

TelePresence Consultations Improve Care in Uganda

From Payer of Claims to Partner in Health

To beat the competition in a crowded and evolving market, health plans must establish valued relationships with individual members. They must shift from reactive claims processing to proactive guidance and support, especially for those with chronic conditions.

This requires new and better ways to engage with members—before, during, and after health interventions. From online educational resources to interactive support groups to telepresence-based consultations, Cisco solutions can help you become more involved and more proactive in the wellness of your members. Doing so supports:

  • Better health outcomes
  • Lower health costs
  • More loyal customers
  • Competitive differentiation

Member Engagement Solutions


Strategies and solutions for health plans

Incorporating the Internet of Everything, Cisco’s vision for Connected Health encompasses people, processes, data, and devices to support high-quality, cost-effective healthcare. Providing advanced data management and analytics, personalized member experiences, secure video, and strategic guidance, Cisco offers a proven approach to educate, encourage, and enable the consumer to engage in their own wellness. To learn more about Cisco in the payer industry, please contact your Cisco representative.