Industry Solutions / Health Plans


Strategies and Solutions for a New Era of Health Plans

From foundational technologies to customer-facing solutions, Cisco can help you engage and support your members in new ways, partner more collaboratively with healthcare providers and create differentiation in a competitive market.

Collaboration and video solutions

Humanize the interactions you have with members and providers with Cisco collaboration and video solutions. From omnichannel contact centers to telepresence-based consultations to online support groups for those with chronic conditions, Cisco can help you become a proactive and vital contributor of your members' health team.

Big data and analytics solutions

Maximize your data resources for greater customer insights, plan optimization, and opportunities for better health and business outcomes. Cisco's big data and analytics solutions allow member and provider data to be gathered across multiple data sets and from all applicable sources, with visibility into clinical, lab, prescription, claims, and medical systems—and even social media.

Data security and compliance solutions

All medical information and data, structured and unstructured, must remain secure. With Cisco's unsurpassed network and data security, your connected members stay protected and your health plan stays compliant with industry regulations.

Incorporating the Internet of Everything, Cisco's vision for Connected Health encompasses people, processes, data, and devices to support high-quality, cost-effective healthcare. Providing advanced data management and analytics, personalized member experiences, secure video, and strategic guidance, Cisco offers a proven approach to educate, and enable the customer to engage in their own wellness. To learn more about Cisco in the payer industry, please contact your Cisco representative.